Privacy Policy

When you place an order or interact with our site, we collect:

• Name, phone number, and email address
• Shipping address and pincode
• Order history and items in your cart
• Anonymous usage data (pages visited, device type) via analytics

We never see or store your card numbers, UPI PINs, or banking credentials. All payments are processed by Razorpay, a PCI-DSS compliant payment gateway.

• To process, ship, and deliver your orders
• To send order confirmations, delivery updates, and respond to support requests
• To remind you about items left in your cart, if you began checkout
• To run referral and discount programs you participate in
• To improve the site through aggregated, anonymised analytics

We do not sell or rent your personal information to anyone.

We share data only with service providers needed to fulfil your order:

• Razorpay — payment processing
• Delhivery — shipping label and delivery (name, phone, address)
• Google Firebase — secure order and account data storage
• Google Analytics and Microsoft Clarity — anonymised site usage analytics
• Vercel — website hosting and performance monitoring

We use cookies and browser local storage to keep your cart between visits and to measure site performance. You can clear these at any time from your browser settings; your cart contents will reset.

Order records are retained as required for accounting and tax compliance under Indian law. You may request a copy of your data, a correction, or deletion of data we are not legally required to keep by writing to support@gottlichfoodsclub.com.

We may update this policy from time to time. Material changes will be reflected on this page with a revised “last updated” date.